AC1900 Modem Router Drop Connection with Windows 11?
“I purchased a Nighthawk AC1900 modem router. It is working absolutely fine with my PCs, laptops, ipads, iphones, Android and Windows 10 devices. The router is providing me steady internet speed to access on my every device. But, today, I connected my Windows 11 surface go 3 with the modem router. I found that it is dropping internet connection. If the device is dropping connection, there is a possibility that my other connected devices can lose their connection as well. What should I do? Help! – A Nighthawk AC1900 modem router user!
If you also have the same concern, then this blog can help you troubleshoot the issue in an instant. All you have to do is to follow the tips and tricks outlined below and make your Windows 11 surface go 3 connected to the modem router without connection drop. Let’s get started!
Why AC1900 Modem Router Drop Connection?
Let us provide you the reasons first causing the issue prior to providing the tips to get it fixed:
- The Windows 11 surface go software needs to be updated
- Your modem router and the Windows device is not connected in a proper way
- Technical glitches may also prevent the devices from connecting to each other, resulting in the issue
- Issues from your ISP end
- Bad location of the devices
These were the most common reasons leads to the Nighthawk AC1900 modem router drops internet connection with Windows 11 surface go issue. Kindly head over to the next section to get the fixes to overcome with this annoying problem in a flash.
Fixes | AC1900 Modem Router Drop Connection
Restart Your Devices
You can start troubleshooting the issue by simply restarting your AC1900 and your Windows device. Maybe after applying this fix, you will not need help of any other fix to troubleshoot the issue in discussion.
- First things first, what you have to do – disconnect your AC1900 modem router (if connected).
- After doing so, means after disconnecting your devices, you have to power them off and wait for 10-15 minutes.
- Have you waited for the mentioned time? If yes, kindly turn them on. It is suggested to turn on your modem router and them your Windows 11 surface go.
Now, try connecting your devices again! Are you still facing the same issue? You can verify it by accessing the router login page via the web address, routerlogin.net. In case you get routerlogin.net not working issue, it means that the issue hasn’t fixed yet and you have to try the next tip highlighted below.
Update Window 11 Software
An outdated software version on your Windows 11 surface go 3 can also be one of the biggest reasons behind the issue. Hence, to deal with it, we suggest you try updating its software to the latest version.
Before updating the Windows device’s software, kindly disconnect it from your Nighthawk AC1900 modem router. Your device (Windows 11) will restart automatically as soon as its software gets updated. And, after that, means after updating Windows 11 surface go software, you can reconnect it and your modem router. Is it still dropping internet connection? If yes, apply the next tip in line.
Connect Your Devices Properly
To troubleshoot with the issue, you just have to ensure that they are connected firmly and in a proper manner.
How to connect the devices?
The Ethernet connection is known as the best yet secure connection to opt for any devices. We suggest you the same for your AC1900 modem router and your Windows 11 surface go. Just take an Ethernet cable and insert its one end into the Ethernet port of your modem router and other end into your Windows device. Make sure that the connection made by you isn’t loose.
Here’s to hope that after connecting your devices in a proper manner, you are not baffling with the same issue.
Contact Your ISP
On the off chance, the things are still not in your hands, then the dropping internet connection issue can be from the end of your ISP. To rectify the issue, get in touch with your ISP right away.
Once you get in touch with him, ask him if:
- The internet-related things are ok from his side
- He hasn’t put the internet connection down for maintenance
- All your pending internet bills are cleared
Relocate Your Devices
Nighthawk AC1900 modem router drops internet connection with Windows 11 surface go can persists if both the devices (in discussion) are placed on a bad location. While placing your devices, kindly ensure that:
- Your modem router is not installed inside a show window or under the closet
- In addition to that, your modem router must not be placed too high from the ground or too close to it. In short, the accurate distance of your AC1900 device can only be 7-8 feet above the ground level.
- Keep your modem router in reach of your Windows 11 surface go 3. But, you are not supposed to keep the AC1900 behind your Windows device or under its table.
In the event, you are facing the same issue, then try changing their location. We suggest placing them in an area in your home where your Windows device have no issues while catching the WiFi signals of your AC1900 modem router.
Still No Luck?
If none of the troubleshooting tips bring you luck, it seems like your Nighthawk AC1900 modem router is not configured in a proper manner. And, improper or incomplete setup process is the biggest reason behind causing the drop internet connection issue. So, reset your AC1900 modem router, just press and hold its reset hole for 10 seconds and then release it.
After resetting the modem router, access its setup page via 192.168.1.254 IP and get complete Nighthawk router setup instructions.
Now that you have configured your modem router successfully and in a correct manner, try connecting your Windows device to it via Ethernet source or wirelessly. We hope that this time you haven’t faced the same issue.
We suggest you reset your AC1900 device if internet connection keeps dropping on every device connected to your router.
The Last Words
Now we are going to end up this blog post on how to fix Nighthawk AC1900 modem router drop internet connection with Windows 11 surface go 3. So, have you connected the devices? Can we hope that you are not having internet connectivity issues while connecting your devices and applying the tips outlined above?